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Overview
Ball Memorial Hospital – 2401 W University Ave, Muncie, IN
PRN – this includes Weekends, Mornings, Afternoons, Evenings, Nights and Rotating Holidays. We are searching for a team-oriented, energetic individual who takes pride in providing excellent service to patients, team members, and providers to join our team at IU Health, Ball Memorial Hospital. As a Customer Service Representative for over 100+ offices, you will be the primary contact for all of IU Health in the East Central Region functioning as the operations command that answers, routes, and manages critical and non-critical calls 24 hours a day, 365 days a year.
Must haves:
• Proficiency with Computers & Telephone Inquiries Required
• Customer Service Experience Required
• Knowledge of Medical Terminology Preferred
• Strong Verbal Communicator
• Strong Interpersonal Skills
• Medical Office/Healthcare Facility Experience Preferred
• High School Diploma/GED. No experience required.
• Knowledge of medical terminology and medical coding preferred.
• Ability to type 30+ words per minute.
• Requires working knowledge of computers.
