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Job details
Join a successful company with over 90 years in business!
This Jobot Job is hosted by Jonathan Santo
Are you a fit? Easy Apply now by clicking the “Easy Apply” button and sending us your resume.
Salary $60,000 – $70,000 per year
A Bit About Us
Located in the heart of upstate New York, our insurance agency/brokerage offers commercial and personal lines insurance solutions tailored to meet the unique needs of our community. As a locally-owned and operated business, we pride ourselves on providing exceptional customer service and building long-lasting relationships with our clients. Our experienced team specializes in a wide range of insurance products, including home, auto, business, and life insurance, ensuring that each client receives the best coverage at competitive rates. We are committed to guiding our clients through the complexities of insurance with honesty, integrity, and a focus on their individual needs.
Why join us?
• Competitive salary
• Stable and successful company
• Room for long term growth
Job Details
Job Details
Are you a customer service superstar with a knack for building strong client relationships? Do you have a passion for the insurance industry and want to make a significant impact in a dynamic and fast-paced environment? If so, this role might be the perfect fit for you! We are seeking a diligent and experienced Commercial Lines Customer Service Representative to join our team on a permanent basis. You will play a crucial role in our organization, providing stellar service to our commercial clients and helping them navigate their insurance needs with ease.
Responsibilities
As a Commercial Lines Customer Service Representative, your primary responsibilities will include
• Providing top-notch customer service to our valued commercial clients, addressing their inquiries and resolving their issues in a timely and professional manner.
• Managing a portfolio of commercial clients, building and maintaining strong relationships with them, and ensuring their satisfaction and loyalty.
• Processing endorsements, certificates, proposals, and renewals, ensuring all documents are accurate and up-to-date.
• Working closely with our underwriting team to negotiate policy terms and conditions on behalf of our clients.
• Regularly reviewing client accounts and recommending appropriate coverage changes based on their unique business needs.
• Staying abreast of industry trends and changes in commercial insurance products to provide the most accurate and relevant advice to our clients.
Qualifications
The ideal candidate for the Commercial Lines Customer Service Representative position will possess the following qualifications
• A minimum of 5 years of experience in property and casualty insurance, specifically in a commercial lines customer service role.
• Proficiency in managing client relationships, with a proven track record of maintaining high client satisfaction levels.
• Strong knowledge of commercial insurance products, including endorsements, certificates, proposals, and renewals.
• Excellent communication and interpersonal skills, with the ability to effectively handle difficult client situations.
• Strong organizational skills, with the ability to manage multiple tasks and deadlines simultaneously.
• Proficiency in using insurance software systems and Microsoft Office Suite.
• A current Property and Casualty Insurance license is preferred.
This is an exciting opportunity to join a dynamic and growing team, where your skills and expertise will be valued and rewarded. If you are a customer service professional with a strong background in commercial lines insurance, we would love to hear from you!
Interested in hearing more? Easy Apply now by clicking the “Easy Apply” button.
Want to learn more about this role and Jobot?
Click our Jobot logo and follow our LinkedIn page!
