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Join our team of Treasury and Payment product managers in a newly created position focused on the commercialization and management of various solutions supporting client to bank and bank to client connectivity.
Job Summary:
In this newly defined role within Treasury and Payments, you will be responsible for leading and executing on the definition, delivery and business as usual aspects of Client Connectivity and File Based Reporting solutions.
Job Duties and Responsibilities:
• Assess the current state of Client Connectivity and File Based reporting solutions offered to our clients, define a roadmap for bringing these solutions to the standard required in the industry and by our clients.
• Deliver market leading file-based reporting and client connectivity solutions by analyzing market opportunities, understanding complex client needs, and keeping abreast of changes in the payments industry.
• Manage product development, profitability, product positioning, and the entire life cycle for assigned payment solutions.
• Employ a client-focused, strategic approach in developing pricing models, working with marketing partners in creating collateral and working with Enablement and Sales in positioning products for specific client segments, highlighting key benefits and competitive advantages.
• Serve as a subject matter expert and collaborate with Onboarding, Servicing, Operations, Technology, Risk, Compliance, Legal, etc. to ensure solutions are performing as expected, follows established product governance framework, operates within risk appetite and is compliant with policies, rules and regulations.
• Guides and trains less experienced product management colleagues as needed.
• Participate in client-facing and external stakeholder activities to ensure all product offerings or experiences meet strategic goals.
• Manges risk, compliance and audit needs as part of the first line of defense.
• Provides product training for sales and product staff, operational partners, and appropriate customer support partners. May be liaison across the footprint for product knowledge and implementation of new banking relationships. Participates in promotional conferences, tradeshows, expos and other related forums.
• Performs other related duties as required.
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Synovus is an Equal Opportunity Employer supporting diversity in the workplace
Minimum Education:
Bachelor’s Degree in Business Administration, Finance, Marketing, Information Systems, Technology, any relevant fields for the role and/or related field or an equivalent combination of education and experience.
Minimum Experience:
Eight (8) plus years experience in any combination of role relevant areas such as: Payments (Commercial, Wholesale, Global), Client Connectivity (external API, File Transfer), In-depth experience with industry prominent ERPs (QuickBooks Online, Sage Intacct, NetSuite or similar), Management roles related to application integration or Product Management.
Required Knowledge, Skills, & Abilities:
• Understanding of standard industry payment origination file formats such as EDI, ISO20022 (as in: XML, SWIFT MX, RTP, Fedwire ISO format, and/or mixed payment files), flat file, Nacha, Fedwire, Etc.
• Integrated Payments, EDI, BA, SWIFT, SFTP, ERP integration and client facing API experience.
• Some experience with client payment origination channels (online banking, files, APIs, ERP integration)
• Incorporating voice of the client into product enhancements and design
• Strong communication skills with the ability to effectively communicate verbally and in writing.
• Leadership skills, and the ability to collaborate with and influence individuals.
• Good competency using Microsoft Word, Excel, and PowerPoint and other efficiency and collaboration tools.
Preferred Knowledge, Skills, & Abilities:
• Basic understanding of the end-to-end life cycle of payment processing (preferably) within a bank’s environment
• Data Reporting and or Commercial Payments Experience
• Other payments experience such as but not limited to Real Time Payments, Faster Payments, Card Payments,
• Understanding of the end-to-end life cycle of payment processing within a bank’s environment
• Incorporating voice of the client into product enhancements and design
• Basic concepts of go to market (GTM) delivery of product enhancements and new solution development.
• Certified Treasury Professional (CTP) certification
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