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Everyone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities.
Reports to Title: Pharmacy Supervisor, Manager, or Director
Summary of Primary Function/General Purpose of Position
Under general supervision, assist the pharmacist in processing of medication orders by selecting, assembling, and preparing medications to be dispensed for inpatient (acute care; hospital) and/or outpatient (ambulatory; retail; home infusion) services. The Certified Pharmacy Technician will have a variety of job responsibilities within the pharmacy that may encompass various activities.
Essential Job Functions
• Assisting the pharmacist in preparation of medications for patients within an inpatient (acute care; hospital) and/or outpatient (ambulatory; retail; home infusion) service area. Functions include, accepting new written, faxed or electronic prescription orders from a prescriber or a prescriber’s agent; accepting new verbal prescription orders for non-controlled drugs from a prescriber or a prescriber’s agent as authorized by state law and responsible pharmacist authorization.
• Entering information into and retrieving information from an electronic health record or prescription processing computer system. Ensuring the accurate charge and credit functions related to medication orders are processed for patient billing.
• Preparing and affixing labels; stocking prescription drugs and retrieving those drugs from inventory locations; counting and pouring drugs into containers prior to dispensing by a pharmacist; performing non-sterile drug compounding as defined under guidelines published by United States Pharmacopeia
• Stocking automated drug dispensing cabinets, floor stock, and crash carts; Transport of medications by vehicle to off-site locations. Operating technology used for drug dispensing (robotics)
• As permitted by state law/regulations: Accepting verbal refill authorizations for dangerous drugs that are not controlled substances from a prescriber or the prescriber’s agent, so long as there is no change from the original prescription and clarifying prescriptions when no professional judgment is needed; Sending or receiving copies of non-controlled prescriptions (i.e.. Prescription transfers). Technician checking of associate technician work prior to dispensing.
• Assisting in the education and precepting of new pharmacy technicians, pharmacy students and participation in performance improvement activities.
• Outpatient: Packaging and selling a prescription drug to a patient or patient representative and assisting with insurance claim processing. Performing diagnostic laboratory testing as defined in state laws/guidelines.
• Inpatient/Home infusion: Performing sterile drug compounding as defined under guidelines published by United States Pharmacopeia and infection-control procedures
• Assist in maintaining a clean and safe work environment. Other functions as outlined, and in accordance with, respective State Board of Pharmacy rules and regulations.
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation. Pharmacy Technicians may practice at the top of their respective State Licensing Board Regulations.
Licensing/Certification
ExCPT Certification provided by the National Health Career Association or Pharmacy Technician Certification Board (PTCB) certification and registration with State Board of Pharmacy (required)
Education
High School Diploma or GED (required)
Completion of ASHP/ACPE tech training program – or – pharmacy technician training via Armed Forces/Veterans Affairs – or respective state department approved career tech high school program (preferred)
Work Experience
Previous experience working in Retail, Ambulatory, Outpatient, Hospital, Acute Care, or Home Infusion pharmacy (preferred)
Training
None
Language
None
Patient Population
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.
Neonates (0-4 weeks)
Infant (1-12 months)
Pediatrics (1-12 years)
Adolescents (13-17 years)
Adults (18-64 years)
Geriatrics (65 years and older)
Working Conditions
Periods of high stress and fluctuating workloads may occur
May be exposed to high noise levels and bright lights
May be exposed to limited hazardous substances or body fluids*
May have periods of constant interruptions
• Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.
Physical Requirements
Lifting/Carrying (0-50 lbs.) 1-33%
Lifting/Carrying (50-100 lbs.) 0%
Push/Pull (0-50 lbs.) 1-33%
Push/Pull (50-100 lbs.) 0%
Stoop/Kneel 1-33%
Crawling 0%
Climbing 0%
Balance 0%
Bending 1-33%
Sitting 1-33%
Walking 34-66%%
Standing 67-100%%
Additional Physical Requirements/Hazards
Manual dexterity (eye/hand coordination)
Perform shift work
Hear alarms/telephone/audio recorder
Reach above shoulder
Repetitive arm/hand movements
Finger Dexterity
Color Vision
Acuity – near
Hazards
Use of latex products
Exposure to toxic/caustic/chemicals/detergents
Exposure to moving mechanical parts
Exposure to dust/fumes
Skills
Electronic Medical Records (EMR)
Stocking Medications
Mathematically Proficient
Point of Sale Equipment Operation
Processing Prescriptions
Dispensing Prescriptions
Robotic Dispensing Systems
Prioritization
Performance Improvement
Packaging Medications
Insurance Claim Processing
Compounding Medications
Attention to Detail
Customer Service
Problem Solving
Active Listening
Verbal Communication
Written Communication
Professional Judgement
Diagnostic Testing
Medication Transport
Many of our opportunities reward* your hard work with:
Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more
• Benefits offerings vary according to employment status
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com
