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Overview
Austin Hotel Downtown
Located in the Live Music Capital of the World, the Omni Austin Hotel Downtown is a walking distance from the 6th Street Entertainment District. Omni is a magnificently appointed luxury hotel with the heart of the thriving downtown business center at your doorstep; you’ll be just steps away from the Austin Convention Center and the Texas State Capitol. Omni Austin Hotel Downtown’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Austin Hotel Downtown’s commitment to serve our associates and nurture their growth has led to the company’s highest rating in associate satisfaction and an impressive internal promotion rate. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Austin Hotel Downtown may be your perfect match.
Job Description
Omni Austin Hotel Downtown is seeking a dynamic, creative, and energetic Catering Sales Manager to join our team. As a Catering Sales Manager, you will proactively sell and solicit new and repeat catering bookings requiring less than 10 rooms. You will work in-conjunction with the Catering Services Manager on event details, making for a seamless transition between sales and services.
Omni Benefits Include
• Free Downtown Parking in our Underground Garage
• Associate Cafeteria with Daily Complementary Hot Meals
• Medical, Dental, Vision, Employee Assistance Program, Telemedicine, and Short Term & Long Term Disability.
• 401(K) Match, Pre-Tax Health Savings Account, and Flexible Spending Amount
• Exclusive Omni Associate Travel Discounts on Hotel Rooms, Food & Beverage and more!
• Unique Perks include Tuition Reimbursement, Adoption Services Aid, Pet Insurance, Legal Services, Paid Time Off and Friends & Family Discounts
• Development Opportunities including Discounted E-Cornell Courses, Leadership Development Programs, Diversity & Inclusion Programs, Omni Support Center Internal Reward Program, and Work/Life Balance
Responsibilities
• Develop and actively solicit catering business accounts
• Deliver proposals and contracts within 24 hours of request
• Prioritizing weekly phone and in person business development initiatives
• Prompt handling of inquiry calls and monitoring the efficient correspondence relative to confirming function details to the client
• Conduct site tours and communicate thoroughly site tour needs to other departments
• Prepares and reviews catering contract for accuracy
• Follows Booking Guidelines
• Maintain relevant booking activities, traces and updates
• Maximize revenues for the hotel through up-selling techniques
• Creates estimate for accounting of expenditures; ensures all deposits are collected according to deposit schedule in contract.
• Recommend appropriate “in-house” and/or preferred vendors for group related services to drive hotel revenue
• Maintain close client contact with effective communication to ensure guest satisfaction and establish closer working relations with repeat clients
• Participate in daily and weekly sales meetings as assigned
• Must be knowledgeable about all hotel capabilities
• To be familiar with local attractions and businesses
• Assist with the career development of sales/catering assistants
• Attend department meetings and company required trainings
• Achieve catering food, beverage and rental goals
• Maintain a professional appearance and attitude
Qualifications
• Prior Hotel experience or Event Sales Management experience is preferred
• Excellent communication skills in all aspects: verbal, written and non-verbal
• Bachelor’s Degree preferred
• Appropriate, professional appearance and presentation
• Strong computer knowledge, with technical ability and/or aptitude to fully use Microsoft Word, Delphi/Salesforce (FDC), Excel, Outlook, and other management systems
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages
• Ability to work cohesively with co-workers both within and outside of the department
• Ability to think clearly, quickly and make concise decisions
• Ability to work well under pressure, dealing with many guest requests/questions within a short period of time
• Strong organizational skills with the ability to prioritize and multi-task in a fast-paced environment
• Stand, walk or sit for an extended periods or for an entire work shift
• Must be able to work a flexible schedule including nights, weekends and holidays
Omni Hotels & Resorts is an equal opportunity employer – vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP’s Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
