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The job profile for this position is Business Analytics Advisor, which is a Band 4 Senior Contributor Career Track Role.
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Position Summary
In this role within our Client Reporting and Analytics team, you will be developing analytical and statistical models and methodologies to predict, classify, quantify, and/or forecast business metrics that help customers make sound business decisions which directly impact our key metrics. You will be responsible for providing the necessary tools based on integrated healthcare data to deliver high quality and cost effective solutions to meet our customer’s needs.
The Advisor of Client Analytics will provide support to Account Management and our clients through extraction and interpretation of clients’ data directly from our data warehouse(s). The analyst will provide reporting, analytic support, and consultation to our core customers (Account Management Services, Clinical Account Executives, Financial Analysts) engaged in the client service model. In providing this service, the analyst will need to maintain a high level of customer satisfaction with rapid turn-around times on all requests. In addition to daily analytical work, employee will support projects as requested to increase the efficiency and processes of the department. This individual will possess functional, technical and advanced business knowledge to provide customized, ad hoc solutions for information requests by clients.
Responsibilities
• Consultation with account teams, financial analysts, and in some cases, internal partners to help understand complex PBM-related (benefit setup, trend management solutions, pricing, and utilization) issues and inquiries.
• Ad-hoc reporting and analytics for Account teams and clients. This requires combining business knowledge and data acumen along with technical (SQL, Python, Tableau) skills to efficiently complete these ad-hoc requests. Query data warehouse(s) using variety of tools available. Extract data and manipulate into reports for client both internal and external. Maintain turn-around times per contractual agreements.
• Evaluates, writes, and presents healthcare utilization, cost containment and clinical quality reports and makes recommendations based on relevant findings to drive the decision-making process and support business operations for internal and external customers in an effort to control medical cost of services provided to members.
• Problem resolution, error correction, and claims research. Support Account Management by doing analysis on claims, plan design, and reporting. Assisting account teams research and quantify claims and adjudication issues.
• Cross-Functional collaboration with Application teams, Finance, Research, IT and other departments as needed to identify opportunities for development and automation of new or existing models or reports.
Qualifications
• Bachelor’s Degree or equivalent experience in Finance, Mathematics, Healthcare Informatics, Computer Science, or Data Science, any other quantitative discipline preferred.
• Minimum 3 years’ experience in related health care analytics; or any combination of education and experience.
• Experience with SQL working with relational databases.
• Experience with Tableau, R, and other data visualizations desirable.
• Strong business acumen and willingness to learn.
• Prior business analysis experience required or related experience
• Experience extracting and analyzing big data sets
• Root cause analysis and requirements development experience
• Strong analytical and organizational skills
• Must like working in highly dynamic, fast paced value driven environments.
• Communication skills will be critical, ability to articulate complex analysis into simple terms.
• Strong track of continuous learning desire and intellectual curiosity.
• Demonstrated passion around customer focus and improving processes that impact customer
• Proven ability to develop strong working relationships and establish a high level of credibility across functional and lines of business and organizational levels
• Proven track record of delivering results of high quality and sustainability
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.
