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Benefits Advocate Fulltime
Join ECU Health’s dedicated team in improving healthcare access in Eastern North Carolina. Be part of our impactful mission by coordinating patient enrollments and advocating for appropriate care. Bring your healthcare experience to make a real difference. Contact D’metrius Dew for more details.
Summarize by CVGorilla
ECU HealthAbout ECU HealthECU Health is a mission-driven, 1,708-bed academic health care system serving more than 1.4 million people in 29 eastern North Carolina counties. The not-for-profit system is comprised of 13,000 team members, nine hospitals and a physician group that encompasses over 1,100 academic and community providers practicing in over 180 primary and specialty clinics located in more than 130 locations.The flagship ECU Health Medical Center, a Level I Trauma Center, and ECU Health Maynard Children’s Hospital serve as the primary teaching hospitals for the Brody School of Medicine at East Carolina University. ECU Health and the Brody School of Medicine share a combined academic mission to improve the health and well-being of eastern North Carolina through patient care, education and research.Position SummaryResponsible for screening and identifying Access Care Network patients who are utilizing the Emergency Room inappropriately.Responsible for coordinating individual and group Access Care Network participant enrollments.Responsible for determining the eligibility of person utilizing the Emergency Room for care navigation/care coordination services.Responsible for maintaining a database of Access Care Network enrollees and community medical homes.Responsible for acting as an advocate for Access Care Network enrollees with Emergency Room and Community Medical Home Staff.Minimum RequirementsHigh School plus 2 years or more of formal training/education required. Prefer degree in business, health care, or related.1 – 3 years relevant experience in healthcare required. Prefer experience in the areas of case management, patient/client relations, insurance, medical office, business office.An additional two years of education in healthcare or business may be substituted for the required experience.3-5 years of relevant experience may be substituted for additional 2 years of formal educationOther InformationShift:• Mainly days, but occasional weekends for outreach events• Full Time: 32 hoursGeneral StatementIt is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.Contact InformationFor additional information, please contact:D’metrius Dew, Talent Acquisition ConsultantECU Health Talent AcquisitionEmail: dmetrius.dew@ecuhealth.org
