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Scheduled Hours
37.5
Position Summary
As the senior advisor to the Executive Vice Chancellor and Chief Administrative Officer (CAO), provides supportive oversight, direction, leadership and management for the assigned service areas to ensure the educational, research, and patient care missions of the university, are executed in a cost effective, transparent and responsive manner. Provides recommendations for planning, development and communications relative to strategic long-term planning and its implementation in areas such as Campus Services, HR, IT and other operational areas assigned. Works closely with the CAO providing high level project leadership on various endeavors. Represents the CAO to internal and external contacts. Coordinates and manages the day-to-day operations of the CAO’s office.
Job Description
Primary Duties & Responsibilities:
• Develops strategic and long-term planning initiatives and goals that enable the CAO to implement a long-term vision for leading WU into the future. Leads in the effective implementation of business strategies and long-term plans that advances the university’s mission and deployment of a diverse population of people, technology, processes and systems as needed.
• Serves as the chief advisor to the CAO and provides information and reports as required to plan, develop and finalize effective policy and other needed decisions. Assists in serving as a lead for the CAO with responsibility for contributing to the development and implementation of various activities related to Campus Services, HR, IT and other related operational areas assigned. Provides coordination between the CAO’s office and schools, university faculty, staff, students and external contacts.
• Manages high-priority projects designed to achieve the university’s mission and strategic vision; builds and maintains successful working relationships and coordinates with a wide range of offices, staff, and stakeholders, internal and external to the university. Establishes and nurtures highly effective relationships with internal and external constituents across all campuses.
• Serves as a voice for the CAO and represents in various departments, schools, and regional conversations, conveying the complexities of strategy for the university and specifically for employees, technology, infrastructure and operational areas assigned relative to development, and implementation for university priorities. Develops and participates in communicating with various leadership and employees on high-priority topics and issues.
• Communicates vision and decisions to the CAO’s executive team, providing regular updates, performance reports and facilitating a feedback loop to continuously improve alignment and effectiveness.
• Develops presentations; prepares remarks for presentations, drafts reports and correspondence. Maintains presentation schedule for the CAO and manages completion of major presentations and follow-up. Supports strategic communications for the CAO.
• Participates in leading, developing and implementing strategic process improvement and operational change management through applying disciplined understanding and identification of root cause and effect.
• Analyzes data for gaps and improvements so recommendations can be made to enable leadership to break down functional silos, or barriers, and to improve overall operational efficiency.
• Ensures effective initiatives are carried out to create a more diverse, equitable and inclusive community to better support the faculty, staff and student workplace experience meeting complex demands within budget, scope, and schedule.
• Monitors and reviews the CAO’s administration departments for policy, fiscal operations, and university impacts.
• Oversees budgetary/financial impacts and assists as requested with budget development activities including the development of analyses for expenditures and various projections. Assists administration in various cost analyses, reports, and may participate in fundraising efforts. Assists in the decision-making process by providing relevant data and analysis and ensuring that decisions are made with a clear understanding of their wider impact on the university.
• Performs other duties as assigned.
Working Conditions:
Job Location/Working Conditions
• Department of Executive Vice Chancellor for Administration.
• Danforth Campus.
• Occasional travel outside St. Louis; regular travel around the St. Louis region.
• Normal office environment.
Physical Effort
• Typically sitting at a desk or table.
Equipment
• Office equipment.
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
Education:
Required Qualifications
Bachelor’s degree
Certifications:
No specific certification is required for this position.
Work Experience:
Progressively Responsible Leadership (10 Years)
Skills:
Not Applicable
Driver’s License:
A driver’s license is not required for this position.
Preferred Qualifications
More About This Job
• MBA, Master’s degree with eight (8) years of leadership experience, or advanced degree.
• Previous Chief of Staff experience.
• Demonstrated ability to manage complex projects simultaneously.
• Higher education experience or experience in a similar complicated enterprise.
• Experience in leading large-scale enterprise projects and strategic initiatives.
• Knowledge or experience in administrative services, campus services, HR, Information Systems Technology or other related operational areas.
• Demonstrated success working with, and an understanding of, underserved populations and their educational as well as socio-cultural needs.
Education:
Preferred Qualifications
M.B.A. – Master of Business Administration, Master’s degree
Certifications:
No additional certification beyond what is stated in the Required Qualifications section.
Work Experience:
No additional work experience beyond what is stated in the Required Qualifications section.
Skills:
Accountability, Collaborative Partnerships, Confidentiality, Cross-Functional Teamwork, Cultural Change Management, Executive Office Administration, Highly Developed Interpersonal, Human Resources (HR), Inclusion Strategies, Information Systems Technology, Innovating Ideas, Innovation, Leadership, Oral Communications, Process Improvements, Project Management Leadership, Relationship Building, Staff Leadership, Work Collaboratively, Written Communication
Grade
G00
Salary Range
Base pay is commensurate with experience.
The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one’s qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
Questions
For frequently asked questions about the application process, please refer to our External Applicant FAQ.
Accommodation
If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Benefits Statement
Personal
• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness
• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family
• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/
EEO/AA Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.
Diversity Statement
Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
