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Department:
Revenue Management
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
All of Southwest’s People come together to deliver on our Purpose; Connecting People to what’s important in their lives through friendly, reliable, and low-cost air travel. This Associate Revenue Management Analyst analyzes market performance and demand forecasting in order to identify opportunities for revenue growth in their assigned markets. This Associate Analyst joins the Pricing & Yield Management Team within our Revenue Management Department, and they’ll work collaboratively with counterparts throughout Revenue Management to determine seat price points—taking holidays, special events, and normal travel times into account. This role will learn from more tenured Cohearts and have opportunities to develop their skills as they learn. This role utilizes Microsoft Excel functions, delivers well-written post-analysis on their assigned markets to Leaders, and works to maximize revenue. The Associate Analyst is detail-oriented, an innovative thinker, and they’re excited to join an impactful Team that will support them in learning and growing each day. This role will help pilot the future of Southwest Airlines!
Additional details:
• The culture of Southwest Airlines means we embrace a flexible workplace and value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. This role is a hybrid position based out of our Corporate Campus in Dallas, TX, which requires Employees to work at a Company facility at least three days a week. The Department designates the specific three days of the week Employees must work on-site.
• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.
Job Summary
• Provides the opportunity to understand the fundamentals of Southwest’s Revenue Management, develop experience in root cause analysis, and build on Yield and Pricing best practices. Analyzes revenue results, compares and analyzes actuals versus forecast, and prior year to determine revenue opportunities. Identifies trends, monitors competitive environment and takes actions to improve pricing and inventory position. Responsible for maximizing passenger revenue in assigned markets of up to $500M annually .
Responsibilities
• Monitor and analyze market performance and forecast to identify revenue opportunities
• Maintain and adjust market pricing and inventory position to improve revenue
• Analyze forward-looking demand trends in assigned markets and cities
• Deliver well-written post-analysis on assigned markets as requested by leaders
• Identify outliers in forecasting system and make appropriate actions
• Collaborate with team in managing holidays and special events; conduct and present analysis on revenue performance within market scope
• Maintain analysis utilizing Excel functions including, but not limited to: pivot tables, formulas, lookups
• Collaborate with the Revenue Management team to maximize revenue
• May perform other job duties as directed by Employee’s Leaders
Knowledge, Skills and Abilities
• Ability to solve complex analytical problems
• Ability to interpret data, draw implications and modify approach as needed
• Skilled at taking both the big picture and details into account and making the right decision
• Skilled in synthesizing action plans and communicating to others
• Ability to prioritize own work
• Ability to make decisions in an ambiguous environment and actively make trade-offs considering the highest revenue opportunity or greatest sense of urgency
• Ability to maintain composure, work quality, and other skills during stressful situations
Education
• Required: High School Diploma or GED
Experience
• Entry level experience, developing skills and knowledge in:
• Analytics
• Quantitative analysis
Licensing/Certification
• N/A
Physical Abilities
• Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
• Ability to communicate and interact with others in the English language to meet the demands of the job
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Must be able to comply with Company attendance standards as described in established guidelines
Pay & Benefits
• Competitive market salary from $ $60,050.00 per year to $66,700 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.
Benefits you’ll love
• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings**
• Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***
• Competitive health insurance for you and your eligible dependents (including pets)
• Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment. •
• Explore more Benefits you’ll love: careers.southwestair.com/benefits
*Pay amount does not guarantee employment for any particular period of time.
• *401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits
• **ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
Southwest Airlines is an Equal Opportunity Employer.
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Job Posting End Date
07/10/2024
