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Associate, Claims Specialist – Cyber
Atlanta, GA, NYC, NY or Exton, PA
Our Claims team sets us apart. Our experienced Claims professionals use their specialized expertise to handle even the most complex claims seamlessly. How do you make a good thing better? You focus on excellence and creating a culture of continuous improvement. You create an environment that fosters collaboration, customer service and colleague development. And you build a team of passionate and innovative claims experts who see success as a reason to roll up their sleeves and drive for improvement.
As an Associate Claims Specialist- Cyber, you will play a critical role in AXA XL’s claims for the Cyber & Technology team. You will be tasked with achieving the best possible outcomes for AXA XL and its clients by resolving and settling claims proactively.
DISCOVER your opportunity
What will your essential responsibilities include?
Identify notable claims for the month that you believe should be highlighted for underwriting to watch.
• Independently manage a caseload of files, including obtaining coverage determinations from underlying carriers, analyzing the applicability of coverage to the facts of each claim under the terms of each AXA XL policy and establishing and maintaining close communications with underlying carriers and defense counsel.
• Conduct training regarding claim handling processes and procedures.
• Complete initial claim evaluation (damages, liability assessment and reserves) within first 30 days of task assignment from Claim Manager. Pursue further tasks as warranted/instructed.
• Ongoing re-evaluations of file exposure as needed (update Claim Manager with notes/reports as exposure changes). Collaborate with Claim Manager on your resolution (disposition) plan for feedback and approval.
• Negotiate resolution of claim based on parameters and authority levels pre-approved by Claim Manager.
· Effectively communicate and present claim files and other relevant issues to internal and external stakeholders
You will report to The Claims Manager – Cyber.
SHARE your talent
We’re looking for someone who has these abilities and skills:
Required Skills and Abilities:
Prefers some experience in a claim handling role previously.
• Juris Doctor (J.D.) Required
• Effective written and verbal communication skills.
• Well-organized; ability to effectively prioritize and juggle multiple responsibilities.
• Very collaborative and works well in a team environment.
FIND your future
AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.
How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.
With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.
Learn more at axaxl.com
Inclusion & Diversity
At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.
Our enterprise I&D mission is to become the most inspiring company to work for. We’ll achieving this through our three areas of focus:
· Drive an Inclusive Culture—create a global workplace that works for everyone, with a culture that values all individuals, backgrounds and ideas, and where every colleague feels safe, valued and respected.
· Diversify Our Workforce—increase the representation of women in leadership, achieving 50% by 2023, and focus on underrepresented populations by region, positioning AXA XL as an employer of choice for all talent.
· Support Our Marketplace & Communities—support our communities and visibly and thoughtfully champion equity around the globe.
Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.
Corporate Responsibility
At AXA XL our approach to corporate responsibility (CR) is the same as our approach to business; constantly seeking to provide innovative solutions to the world’s most complex problems. From offering our expertise, products and services to help build more resilient communities, to advancing understanding and response to climate change, our strategy – Our Impact. Our Future. – aligns key issues that are pertinent to our business – climate, water and financial resilience – and contributes to AXA Group’s purpose to “Act for human progress by protecting what matters.”.
· Climate: We’re reducing our carbon footprint, protecting ecosystems and exploring how our business can help build a better world.
· Water: We’re developing water resilience where it is — and will be — needed most.
· Financial resilience: We’re helping create opportunities for the unemployed and underemployed, so they can be better prepared for unexpected changes.
· Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as our “Hearts in Action” programs.
For more information, please see the Corporate Responsibility section on our website.
Sustainability
At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience,” focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.
Our Pillars:
• Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems – the foundation of a sustainable planet and society – are essential to our future. We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
• Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We’re building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
• Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
• AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.
For more information, please see Sustainability at AXA XL.
The U.S. pay range for this position is $63,000 – $112,000. Actual pay will be determined based upon the individual’s skills, experience, and location. We strive for market alignment and internal equity with our colleagues’ pay.
At AXA XL, we know how important physical, mental, and financial health are to our employees, which is why we are proud to offer benefits such as a competitive retirement savings plan, health and wellness programs, and many other benefits. We also believe in fostering our colleagues’ development and offer a wide range of learning opportunities for colleagues to hone their professional skills and to position themselves for the next step of their careers. For more details about AXA XL’s benefits offerings, please visit US-Benefits-at-a-Glance_2023_US.pdf (myaxaxlbenefits.com).
