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TEKsystems is currently searching for career-driven candidates interested in an Account Receivable Charge Off Specialist opportunity with a Fortune 100 Financial Institution in the Pensacola, FL area!
Objective: To recover debt on savings and checking accounts that have been charged off. To review and determine reasons for non-payment and counsel and assist members and joint owners to address their financial obligations
Description
• Review and analyze information in various automated systems (e.g., Collection notes, joint owner information, demographic data, on-demand, e-client, UAD, CACS and CAS)
• Determine reason for non-payment and work with debtor, co-signor, to establish an equitable repayment arrangement
• Counsel and assist debtors and joint owners in handling their financial affairs to enable repayment
• Negotiate repayment with appropriate parties
• Correspond with debtors, joint owners, via letters and telephone
• Provide information to correspondence branch for preparation of correspondence to debtors, joint owners, attorneys, etc.
• Follow up with payment arrangements, broken promises, and On-Line Communications with members and other departments of the credit union
• Update member alerts to indicate amount owed/paid in full for the charged off checking and savings accounts
• Make changes and updates on the recoveries system (e.g., debtor addresses, account status changes)
• Maintain a chronological record of information developed and action taken on the recovery system
• Review payments posted to the account to ensure proper posting of payment from the debtors
• Remain informed on developments and changes in federal and state regulations, and DoD directives (e.g., Regulation Z, the Uniform Commercial Code, and various state and federal truth-in-lending legislation)
Qualifications
• 2-3 years of office experience – preferred
• 2-3 years of Call Center experience – highly preferred
Schedule
• Monday – Friday Schedule
• Shift openings:
• 7:00am – 3:30pm
• 8:00am – 4:30pm
• 9:00am – 5:30pm
If interested, please apply with updated resume and complete the application questions. Completing questions and answering them honestly allows our recruiting team to move quickly and better partner you in opportunities that align with your goals, skills, and interests!!!
• Aston Carter integrated with TEKsystems, effective Jan. 1, 2024**
About TEKsystems
We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
