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The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world’s largest international humanitarian non-governmental organizations (INGO), at work in more than 50 countries and more than 25 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you’re a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
Job Overview: The Program Supervisor will oversee the coordination and implementation of multiple federal and private foundation grants and will ensure program compliance and quality assurance and provide appropriate training, support, and supervision to staff, volunteers, and interns. They will also engage in technical assistance, training and outreach to build capacity and provide case management services if needed. Reports to: Safety & Protection Program Manager.
Major Responsibilities:
Responsibilities include, but are not limited to:
• Responsible for the successful implementation of the goals of the International Rescue Committee’s (IRC) Human Trafficking grant including ensuring IRC and all partners under the grant achieve the highest level of service and outreach to the region
• Actively serve as the primary point of contact for the partnership between IRC and the Survive and Thrive Advocacy Center (STAC) and other project partners
• Serves as representative of the IRC and the Human Trafficking program in the Florida big bend and panhandle region
• Represent the vision, mission and goals of IRC’s anti-trafficking programming and educate a wide range of public and private partners, in order to increase awareness and identification of victims of trafficking
• Active attendance at all relevant meetings and assuming leadership positions in order to achieve the goals of the grant in local coalitions and task forces, as well as any other key local and federal agency addressing human trafficking in Florida
• Work closely with the IRC anti-trafficking program in South Florida and the team members
• Actively develop and participate in outreach and public awareness activities in order to build capacity in service area
• Provide trainings and technical assistance to a variety of community stakeholders
• Track clients through the program utilizing data systems to ensure all services are provided in a timely manner and properly documented
• Ensure client success with a strong emphasis on empowerment through high quality service that supports clients to thrive in their community
• Maintain compliance with case file management and reporting requirement
• Adhere to all IRC policies and protocols, organize meetings as required
• Actively participate in fundraising to meet or exceed the match requirements of the grant and ensure the program is fully resourced
• Track relevant legislative activities and actively participate in public outreach and advocacy to local, state, and federal legislators to ensure legislation appropriately addresses trafficking and supports clients
• Coordinate and collaborative with relevant partners involved in the evaluation of the program
• Complete all reports in a timely fashion
• Position involves evening and weekend work and travel
• Other related duties as assigned
Job Requirements:
Education: Bachelor’s degree required in social work, international relations, or other relevant field strongly preferred
Work Experience:
• Experience in supervision and service delivery
• Demonstrated Skills & Competencies:
• Fluency in written and spoken English; Bi-lingual desirable
• Cultural sensitivity/ good cross cultural communication skills
• Ability to prioritize and manage time effectively
• Ability to effectively communicate and work as a team member in a cross-cultural environment
• Computer literacy required
• Must have reliable transportation and maintain valid driver’s license and insurance coverage and be able to provide evidence of such to the IRC
Working Environment:
A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.
Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
US Benefits: The IRC offers a comprehensive and highly competitive set of benefits. All US employees are eligible for sick time, a 403b retirement savings plans: up to 4.5% immediately vested matching contribution, plus an 3-7% additional IRC contribution, and an Employee Assistance Program which is available to our staff and their families to support in times of crisis and mental health struggles.
In addition, full-time employees are eligible for 10 US paid holidays, 20-25 paid time off days, disability & life insurance, medical, dental, and vision insurance (employee contribution starting at $135, $7, and $5 per month respectively) and FSA for healthcare, childcare, and commuter costs. Part-time employees are eligible for a proportionate amount of paid time off. These additional benefits apply to employees who work at least 6 months within a 12-month time period.
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Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.
Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.
