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Hiring Agency
Health & Human Services – Agency 25
Location:
Lincoln, NE
Hiring Rate
$17.498
Job Posting
JR2024-00008095 Administrative Technician (Open)
Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):
07-31-2024
Job Description
Join a dynamic team at the State of Nebraska’s Department of Health and Human Services, Division of Public Health as a full-time Administrative Technician. We are seeking individuals who are organized, possess outstanding customer service skills, and are dedicated to supporting our team in providing excellent service.
There are two positions open on Health Licensing Team.
First position reviews and processes applications related to Cosmetology, Body Art and Nail Technology.
Second position reviews and processes applications related to Psychology, Mental Health Practice including Provisional Mental Health Practitioner, Provisional Alcohol and Drug Counselor, Provisional Social Worker, Licensed Independent Mental Health Practitioner, Licensed Mental Health Practitioner, Marriage and Family Therapist, Certified Social Worker, Master Social Worker, Licensed Alcohol and Drug Counselor, and Certified Professional Counselor license types.
Duties
• Reviews transcripts, examination scores, and other required documents for initial licensure.
• Follows appropriate administrative procedures for the issuance, renewal, audit, reinstatement, and inactivation of these credentials.
• Provides assistance with agenda materials and room preparation for board meetings.
• Enters licensing and renewal data into the License Information System (LIS) database.
• Updates LIS based upon change notifications, including name changes, deaths, and address changes.
• Interfaces with licensees, applicants, general public, and others regarding statutory and regulatory licensing and certification requirements.
• Handles routine phone calls, correspondence, maintains files, operates copiers and fax machine.
Requirements / Qualifications
Minimum Qualifications: Coursework/training or experience related to research, presentation, or publication in an area related to the programs or functions of the employing agency; business administration; accounting; customer service; and/ or technical support work, including use of computer software such as word processing, spreadsheets, and database management.
Preferred Qualifications: Within the last 2-3 years
• The ability to review applications/documents in accordance with statutes/regulations/guidelines.
• Computer experience including proficiency in Microsoft Word, Excel, Power Point, Outlook and Access or other similar software.
• Experience in handling phone calls and in-person customer service related to status of applications and/or required documentation.
• Experience in organizing, tracking, updating, and timely filing/retrieval of electronic and manual records/files.
• Experience in working with confidential documents and HIPAA compliance.
Knowledge/Skills/Abilities
The successful candidate will be customer focused, detail oriented, have a high personal standard of integrity, and share in the Department’s mission. Strong time management, problem solving, and communication skills are essential for this position. Must have effective communication skills and have the ability to accurately explain state statutes and regulations and application requirements to both internal and external customers. Must be able to read legal documents and understand statutes and regulations. Must demonstrate ability to seek direction as needed.
Benefits
We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.
Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits
Equal Opportunity Statement
The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.
Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub – Internal Apply app from your home landing page.
