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Overview
IU Health is looking for team members who are passionate about challenging and significant work for the good of every patient. We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day.
This position is onsite 4 days per week and work from home one day per week. There will be potential to visit all facilities within the Indy Suburban Region regularly.
The Improvement Leader partners with and develops leaders and team members to ensure on-time completion of improvement projects as well as delivers on expected results. Analyzes current conditions of processes utilizing data and lean management (based on Toyota Production and High Reliability Organization principles) capability with leaders and team members. Applies Plan Do Check Act (PDCA) thinking to achieve break through improvement in support of the business unit’s strategic goals. Assists departments in best practice standardization and spread, utilizing lean and change management methodology.
Connect to Promise – Demonstrates a commitment to IU Health’s mission, vision, and values by exhibiting behaviors and delivering results that align with the strategic direction of the organization. Ensure IU Health is working toward its vision of improving the health of all Hoosiers by providing the best care for each person as we practice our values of purpose, excellence, compassion and team.
Critical Thinking – Leverages curiosity and insights to explore rationale behind decision-making. Connects pieces of information from various sources to improve problem solving capabilities and recommendations. Recognizes and distinguishes questions, problems, and conflict. Leverages knowledge and experiences to ensure best practices are being implemented in day-to-day work.
Relationship Building – Builds rapport and finds common ground with others, creating experiences and interactions where people consistently feel heard, valued and respected. Provides exemplary customer service to internal and external customers by being proactive, responsive and encouraging teamwork. Strives to build a network of contacts, both internal and external to the organization.
Business Acumen – Demonstrates understanding of the department and function and how they are structured. Actively seeks knowledge regarding the goals and operations of department and function, and seeks guidance as necessary to align work to achieve departmental goals.
Cultural & Organizational Effectiveness – Accurately assesses cultural environment, exhibiting emotional intelligence and appropriate sensitivity while maintaining
individuality and authenticity. Consistently demonstrates respect for others. Actively fosters an atmosphere of inclusion.
Analysis – Analyzes problems and opportunities as they arise. Takes into account all fact-based and stakeholder information available in order to evaluate alternatives and make sound recommendations. Asks appropriate follow up questions to determine the root cause of the problem.
Execution -Addresses problems directly and implements objectives effectively. Produces on time, high-quality work deliverables. Applies basic project management principles, and applies logical, consistent and organized standard of work practices.
Preferred qualifications:
Organizes and facilitates multi-disciplinary teams in problem-solving and projects.
Contributes to coaching clinical team in development and department support using Lean processes.
Assists in best practice standardization and spread utilizing methodology.
Knowledge of clinical operations and flow of patient through the acute healthcare system.
As the most comprehensive medical system in Indiana, IU Health offers many different career opportunities as you grow professionally. IU Health also offers a large benefits package, PTO, 401k with a match and several other programs to meet your needs. This is just a few reasons why applying for your career with IU Health is a good choice.
• Bachelor’s Degree or equivalent years of experience is required.
• Requires 3-5 years of relevant experience.
• 3-5 years experience leading process improvement in a Lean enterprise or equivalent experience within IU Health.
• Requires basic proficiency in MS Office.
We are an equal opportunity employer and value diversity and inclusion at IU Health. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
