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About the Role
As Beauty Team Leader, you will lead the team to drive sales and department initiatives through an authentic passion for beauty and engage the team and clients by identifying their needs with a consultative approach. You will maintain expert knowledge of top beauty brands, execute merchandise sets and support replenishment and visual standards. You will guide the team to meet Sephora at Kohl’s standards and ensure an excellent overall client experience.
What You’ll Do
• Lead the Beauty Team to deliver a positive and compelling client experience
• Provide leadership for the Beauty Team through strong partnership with the Store Manager
• Build a strong culture within the department and team through executing recognition programs to reward client experience and sales, providing feedback and coaching
• Act as a point of contact for Store Manager, Sephora Training Team, and other partners
• Drive sales performance, understand and execute the sales plans and hold the team accountable to support and meet goals
• Build and maintain client loyalty and influence clients by identifying their needs and suggesting products to drive sales, including the opportunity to upsell products
• Provide credibility to the client through knowledge of products and beauty trends
• Inspire clients through demonstrating products and application of products
• Actively engage and complete all required training to expand knowledge and ensure the team completes all required training according to established timelines
• Work with Store Manager and Sephora partners to identify and address any additional training opportunities needed for Beauty Advisors
• Ensure all Sephora visual merchandising and operational standards are executed according to company guidelines and established timelines, including merchandise sets, tester maintenance and department cleanliness and hygiene standards
• Ensure timely and consistent sales floor replenishment to drive sales and enhance the client experience
• Support omni-processing within the department
• Support inventory management from receipt to sale, including freight processing, back stocking, inventory counts and price changes
All associates are responsible for:
• Acting with integrity and honesty and fostering teamwork in an engaged and inclusive culture
• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
• Supporting and executing safety and shortage reduction programs following company guidelines
• Accomplishing multiple tasks within established timeframes
• Following company policies, procedures, standards and guidelines
• Maintaining adherence to company safety policies for the safety of all associates and customers
• Receiving, understanding and proactively responding to direction from leaders and other company personnel
• Other responsibilities as assigned
What Skills You Have
Required
• Authentic passion for beauty
• 5 years of Client-facing retail or service industry experience
• Excellent written and verbal communication skills with the ability to influence in a clear and concise manner
• Availability to work days, nights, weekends and holidays
Pay Starts At: $17.60
