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Description
Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we’re the driven professionals and technology experts companies turn to most to solve their IT challenges.
The Operations Coordinator provides support to various departments in Operations. The position is responsible for the accurate, timely, and safe handling of incoming and outgoing inventory for Returns, B-Stock, Liquidation, Customer-Owned-Inventory (COI), Life Cycle Management (LMC), Buy & Hold (B&H), and providing administrative support for Shipping.
Key Areas of Responsibility
• Provide administrative support to various functions in the Distribution Center.
• Process all daily inventory and forward to designated areas: restock, vendor returns, B-Stock, installs, and customer refusals.
• Work with TSM, Sales and Shipping when changing freight options on orders to meet customer and operational needs.
• Inspect and test hardware for cosmetic and functional defects. Send product with operating system to repair if under warranty.
• Match specifications to the appropriate part and model numbers for desktops, laptops, servers and related peripheral devices to AS400 and SPS platform.
• Collaborate with the Account Manager on missing parts, enrolled or locked units to increase our recovery and prevent items going to scrap.
• Process Customer Owned Inventory same day and communicate all discrepancies to appropriate stakeholders.
• Process Buy & Hold orders within a 48-hour timeframe to meet customer deadlines.
• Collaborate with Inventory Control to ensure stock discrepancies are resolved to maintain a high level of inventory accuracy.
• Provide order status updates to Sales as needed.
• Release and sort batches hourly to meet customer and carrier deadlines.
• Move pallets using a pallet jack or Material Handling Equipment (MHE).
• Follow Preferred Methods and Safety Guidelines.
• Rotate throughout the Returns and Mailroom departments performing various functions including housekeeping.
• Assist other areas of Operations including cross-department functions, for training and operational purposes.
Education and/or Experience Qualifications
• High School diploma or Equivalent.
• Previous general warehouse experience.
Required Qualifications
• Proficient in Microsoft Office applications.
• Solid time management skills and attention to detail.
• History of balancing competing priorities with the ability to adapt to the changing needs of the business while meeting deadlines.
• Solid verbal and written communication skills with the ability to effectively interact with all stakeholders.
• Comfortable working in a warehouse environment which includes changes in temperature as the weather fluctuates, noise from conveyors and forklifts.
• Ability to lift up to 50 lbs. (team-lift for anything above 50 lbs.).
• Ability to perform 8 or more hours of standing, bending, lifting, walking, and carrying products in combination at any given time.
Preferred Qualifications
• Experience with AS400 and SPS.
• MHE certified.
Who we are:
CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.
What you can expect from us: Culture, coworkers, careers.
CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape.
Equal Opportunity Employer, including disability and protected veteran status
Benefits overview: https://cdw.benefit-info.com/
