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Founded in 1878 , Caleres, originally known as Brown Shoe Company, is a global footwear company comprised of some of the world’s most loved brands including Famous Footwear, Sam Edelman, Naturalizer, Dr. Scholl’s, and Allen Edmonds and many more . Caleres’ legacy includes 145+ years of craftsmanship, a passion for fit with a mission to inspire people to feel good…feet first.
Join our dynamic and thriving footwear company as a CRM Functional Analyst in St. Louis, MO where you’ll have the opportunity to make an impact and shape the future of our renowned brands. If you have a passion for fashion, eager to learn and have an eye for detail, this is the perfect role for you! As a member of our team, you’ll be part of a company that values results, caring and learning.
What will you be doing?
• Partner with business and IT stakeholders : Enable Epicor Aptos CRM’s capabilities to support our brands, leveraging technical and business knowledge to design solutions and maintain the system
• Monitor the production environment: Ensure peak season readiness for the CRM platform, troubleshooting and correcting data into and out of the CRM system
• Serve as CRM solution expert: Work closely with the Marketing and IT teams to support efficient running and growth of our organization in addition to managing domain-specific work streams, maintaining an integrated approach that ensures functional areas work seamlessly together
• Provide documentation: Record functional flows and application documentation
• Monitor data flow: Ensure seamless data flows to internal and external systems
• Be the technical subject matter expert: Design, configure, test and troubleshoot CRM objects that are low to medium in complexity
Perks you will enjoy!
• Our Shoe Discounts: No matter your style, we’ve got your perfect fit covered with a 30% Associate Discount across Famous Footwear and Caleres brands
• Benefits that Start Day One: To learn more details about our total rewards including 401k, health benefits and PTO, visit yourcaleres.com
• Get Paid When You Want : Access your money as you earn it and request your earnings before payday
• Mental Wellness: Your mental health is important to us, and we offer free, 24/7 confidential support and resources through CompPsych EAP for eligible associates
• Relaxed Dress Code: At Caleres, we believe that the right shoes can take you anywhere, and your authentic self is always in style. Feel free to leave your professional attire in the back of your closet!
• Site Perks: Full access to our onsite gym, Starbucks, Grab and Go Market, and free parking located in the convenient area of downtown Clayton, MO
Qualifications that make you the perfect fit!
• Bachelor of Science (BS) Information Systems preferred
• 2-5 years of CRM System Administration experience (Epicor preferred)
• Excellent communication and documentation skills including requirement writing
• Experience with SQL Server Management Studio, SQL Server Integration Services and scripting development
• Amperity CDP and SAP HANA experience preferred
Caleres is an Equal Opportunity Employer by choice. We believe our company should be as diverse as the consumers we serve. We seek and engage talented individuals from all backgrounds, ethnicities, genders, lifestyles, and belief systems.
Caleres is invested in our Associates. We regularly review our pay matrices and update appropriately based on need. Starting pay is determined by several factors, including relevant skills, qualifications, and experience. The actual pay will equal or exceed the required minimum wage applicable to the job location. Please visit yourcaleres.com to review all associated benefits.
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