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About The Role And The Team
In Revenue and Ops, the mission is to promote, sell, onboard, and service the products built by our technical teams. This means a deep focus on taking new products to market and promote and maximize clients’ usage and experience with existing products.
We’re currently seeking a dynamic Platform Solutions Consultant to join our vibrant Customer Success team in our New York office. In this role, you’ll report directly to the VP of Customer Success US and play a pivotal part in empowering our clients’ success. Your primary responsibility will be to maximize the utilization of Adform’s tech-stack, enhancing media effectiveness and efficiency. As a Platform Solutions Consultant, you’ll serve as the go-to expert on the Adform platform, offering technical guidance and acting as a key partner in delivering a seamless onboarding experience for clients. Additionally, you’ll collaborate closely with existing clients, providing education, proactive support, and ensuring the best possible experience with Adform products.
We hope you are ready to change the game! Be ready to:
• Partner with Account Managers, Sales, and other Platform Solutions team members to provide technical and functional needs assessments to prospects and clients. And manage your own book-of-business alongside an Account Management counterpart to ensure campaigns are successful and client needs are met
• Act as a tech advisor and consultant. Meet with our clients to oversee market trends and requirements, and educate them to utilize our platform in the best way. Introduce new features, technical functionalities, and best possible technical integration solutions
• Become a strategic and technical powerhouse by learning about DSP, DMP, Ad Serving, & Reporting tech within Adform’s full stack digital suite
• Create and maintain relationships with clients, become a trusted partner, and provide service from a technical and functional perspective
• Participate in internal product related feature discussions & advocate for customer & market needs accordingly
Attitude First. Everything else will follow. We can grow together faster if you have:
• A BA/BS degree or equivalent practical experience
• At least +4 years relevant ad tech industry experience
• Experience operating hands-on in DSPs or Ad Servers; experience with any Reporting, Attribution, or Data Analysis is a plus; DMP or Identity Resolution is nice to have.
• Understanding of HTML/5, JavaScript and current tracking technologies
• Experience working in a cross-functional environment across multiple regions
• Experience in account management, customer support, or consultancy
• Knowledge of recent market and industry trends
Our promise to you:
• You’ll be surrounded by a dynamic, inspiring and international environment that puts client value in focus
• We behave with decency. W e strongly commit to fostering an inclusive and diverse work environment so we encourage applications from candidates of all backgrounds, experiences, and identities
• You’ll be given challenging and unique tasks with creative approach to problem-solving and ownership
• We are team players and work closely with different teams to reach common goals
• Being ambitious is what helps us grow and we want to share our future ambitions with you
• We stand tall by acting with courage and treating every mistake as a valuable lesson
• Adform cares about you so we offer comprehensive health insurance, family benefits, generous vacation time, and a 401k with company match
• Depending on your competencies & skills, this role offers an annual salary ranging from 100,000 to 150,000USD
Adform is an equal opportunity employer, with a global perspective, that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Adform makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO Policy .
About Us Adform is the only global, independent and fully integrated advertising platform built for modern marketing. Its unique enterprise technology – Adform FLOW – harnesses superior user experience and a scalable, modular and open architecture, to enable seamless management of the whole campaign lifecycle. It provides clients with enhanced control and transparency across their advertising operations, including ownership of all data from their campaigns. Since 2002, Adform has developed technology to enhance human/machine collaboration and deliver augmented intelligence, thereby amplifying business results for its clients around the world.
