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Company Description:
McDonald’s evolving Accelerating the Arches growth strategy puts our customers and people first and demonstrates our competitive advantages to strengthen our brand. We are recognized on lists like Fortune’s Most Admired Companies and Fast Company’s Most Innovative Companies.
Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development)
Our growth pillars emphasize the critical role technology plays as the best-in-class, global omni-channel restaurant brand. Technology enables the organization through digital technologies, and improving the customer, crew and employee experience each and every day!
Global Technology forging the way
Leading the digitization of our business is the Technology organization made up of innovation specialists who build industry defining tech using the latest innovations and platforms, like AI and edge computing to deliver on the next set of groundbreaking opportunities for the business. We take on technology innovation challenges at an incredible scale, and work across global teams who are always hungry for a challenge! This provides access to compelling career paths for technologists. It’s bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant.
Job Description:
Job Description:
McDonald’s is on an exciting journey to transform our enterprise data, analytics, and AI function and turn our data into a winning advantage for the system. We are seeking a Technology Core team member to play a pivotal role in bridging the gap between our technology stakeholders and the data, analytics, and AI teams. You will serve as a liaison, representing the voice of the technology during the development of the process and governance framework that will bring the new function to life. This individual will leverage their expertise in IT processes as well as their excellent communication skills to inform the design of key capabilities like demand intake and funding through the lens of the global technology. They will ensure alignment of future state processes to up and downstream teams across tech ecosystem.
Primary Responsibilities:
• Provides technical expertise and act as the voice of technology within the process and governance workstream to ensure the needs of the technology function are being recognized throughout each step of the process
• Collaborate with stakeholders across global technology to understand needs and opportunities to implement new capabilities and ways of working
• Collaborate with process and governance team to design the future state operating framework for the technology hub (e.g. demand intake, portfolio management, funding, etc.)
• Collaborate with Change Management workstream to identify impacts from technology process changes and craft change strategy for technology stakeholders
• Support market enablement planning activities and engagement with market stakeholders to understand current processes and plans to implement new DAA capabilities
• Utilize experience with and understanding of McD technology processes, systems, and practices to advise and shape the future enterprise DAA Technology hub
Qualifications:
• Bachelor’s degree IT, Computer Science, Business or related discipline required; Master’s preferred
• 5+ years experience in data, analytics, business intelligence, data management, or related fields.
• 2+ years in a management role with demonstrated experience leading technical teams to deliver data, analytics, and AI capabilities
• General understanding of technical concepts like information architecture, data engineering, and development methodologies.
• Experience working in cross-functional, global teams and managing complex projects or programs.
• Strong understanding of business processes, operations, and strategic planning for Data and AI functions.
• Experience designing or supporting governance frameworks for Data and AI functions.
Additional Information:
McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.
McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
