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Job Description:
One of Global Partner’s subsidiaries, Subway, an American Fast Food Franchise store that primarily sells sandwiches, are looking for a Food Service Manager. The FSM is responsible for managing all aspects of the food service and beverage operation.
For over 90 years Global Partners LP has been delivering the energy our communities need to grow, move, and thrive. From Alltown Fresh, with its innovative chef-led creations and guest-focused retail experience, to our vast network of over 50 liquid energy terminals across the eastern seaboard and beyond, Global Partner’s integrated network of businesses delivers value day-in and day-out to our guests and customers across the US. At Global Partners we embrace the future, investing in the energy transition with initiatives like GlobalGLO and supporting the communities in which we operate with our charitable work.
We’re excited for the next 90 years at Global Partners and what innovative new ideas we can bring to our guests and customers in the future. We’re looking for passionate people with great ideas to contribute to our company’s future. If you’re motivated by what’s next, Global Partners can provide you the opportunities to push your career to the next level.
The Types of “Energy” You Bring -
• You can work well individually as well as in a team environment.
• You have excellent oral and written communication skills.
• You have exceptional guest service skills.
• You can work with little or no supervision.
• You are detail oriented and have superior organizational skills.
• You apply critical thinking skills in all situations.
• You apply root cause techniques in order to solved problems.
• You can handle multiple projects simultaneously and independently.
• You are a proven self-starter with demonstrated ability to make decisions.
“Gauges” of Responsibility –
• Responsible for the efficient execution of all fresh food and food service programs in compliance with corporate and regulatory guidelines and supporting the Store Manager in all facets of running the store.
• Responsible for selection, development, and training of all associates in the department.
• Ensure a pleasant shopping experience for all guests. Respond to guest complaints or inquiries. Solicit feedback, input, and information through various communication vehicles. React to information and create a plan to consistently meet the expectations of all guests.
• Ensure the 24/7 execution of all food service programs including proper ordering, production planning, product handling and display.
• Responsible for meeting and/or exceeding food service and beverage performance and profitability goals according to corporate objectives.
• Execute food service efficiencies and ensure planograms are utilized and followed.
• Oversee inventory and ordering of product and supplies and ensure routine maintenance and upkeep of the food service equipment and facilities.
• Analyze food service results and trends. Prepare action plans to leverage the store’s fresh food strengths and address areas of opportunity to ensure food service profitability. Execute all action plans.
• Responsible to be an expert on all food service marketing programs, campaigns, strategies, and initiatives. Educate all food service associates to be the same.
• Execute the training, coaching and performance management of food service guest service associates. Assist with all matters relating to food service associates and the store team – recruiting, hiring, training, coaching, associate engagement, and performance management. Recognize and reward associates.
• Execute the corporate training plan for store staff and effectively conduct hands on training to ensure associate proficiency.
• Ensure execution of established safety, security, quality, and store operations policies, procedures, and practices.
“Fuel” for You -
• Coins! We offer competitive salaries and opportunities for growth. We mean it! We have an amazing Talent Development Team who create trainings for growth and job development.
• Health + Wellness - Medical, Dental, Vision and Life Insurance along with additional wellness support.
• The Road Ahead – We offer 401k and a match component!
• Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service.
The GPS of our Interview Process –
• First thing first, if you’re interested in the role, please apply.
• A talent acquisition team member will review your resume in partnership with the hiring manager. If your experience would lend to this opportunity a recruiter will contact you to schedule an interview.
• We conduct phone interviews and on-site interviews and will provide you with additional hiring information items needed at that time.
Additional Requirements -
• High school diploma or GED equivalent preferred.
• Flexibility to work weekend, holiday and/or evening shifts and assist other locations as needed.
• Experience selecting, training, performance management of staff, sales building, scheduling, and managing expenses
• Two years prior experience in a fresh foods’ environment preferably in a management role.
• Must have reliable transportation and valid driver’s license.
• Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.
• Serv-Safe certification preferred
• Work in walk-in coolers and freezers.
• Stand for long periods of time, bend and twist below waist, and frequently lift and/or maneuver merchandise and supplies, as well as reaching above shoulder height.
• Be dexterous enough with hands and fingers so as to be able to use necessary equipment, including knives, slicers, burners, ovens, fryers and rotisseries.
Research shows that many, especially women and marginalized people, are hesitant to apply for job if they don’t check every box. If you are excited about this position, and think you could have an impact here, please apply anyway, even if you don’t meet every point on the job description. We’d love to hear from you.
Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-891-4000.
