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Overview
The incumbent in this position is responsible for managing all aspects of security activities for the Golden Nugget Lake Tahoe in accordance with corporate policy and Nevada State Regulations; responsible for supporting the achievement of revenue and income objectives, market share and customer service objectives; establishes departmental policies and procedures; develops and monitors departmental budget(s) to ensure effective operation of the security department.
Responsibilities
1. Hire, retain, motivate, evaluate and manage security staff, ensuring employees receive adequate guidance and resources to accomplish established objectives.
2. Review activities throughout the facility in order to gauge and improve staffing levels, working conditions and other matters, which influence quality guest service and profitability.
3. Assist in establishing department standards, guidelines and objectives and maintains other administrative processes such as budget and staffing to ensure proper planning and efficient operation of assigned areas.
4. Monitor and evaluate the security department in order to ensure the proper planning for short and long-term strategies.
5. Assist in reviewing strengths and weaknesses of facility policies and procedures in order to most effectively implement changes to improve operations and most efficiently allocate resources.
6. Ensure a safe and secure atmosphere/environment for customers and employees.
7. Coordinate security investigation efforts in conjunction with the Director of Non-Gaming Operations and outside law enforcement agencies to assure proper handling of civil violations of patrons or employees; may occasionally appear in court with corporate attorneys to assist in criminal justice proceedings.
8. Establish, implement and monitor emergency procedures to ensure prompt and safe handling of such emergencies as fire, flood, or bomb threats.
9. Work with operating departments to design and conduct highly sensitive investigations to facilitate fact‑finding and probe into potentially illegal or inappropriate activities.
Qualifications
Must have ability to:
• Communicate effectively with all levels of employees as well as outside contacts.
• Review and comprehend all necessary documentation.
• Observe and direct actions of employees and customers.
• Move around facility and respond to situations in an effective and efficient manner.
Thorough understanding of state, civil and criminal laws. Knowledge of gaming regulations. Understanding of corporate and property-specific policies and procedures. This knowledge and these abilities are typically acquired through the completion of a bachelor’s degree in criminal justice, or a closely related field, in addition to five years of direct security/surveillance experience in a hotel/casino, or through a high school degree or equivalent and eight years of direct hotel/casino experience.
What we offer you:
• Multiple benefit plans to suit your needs
• Paid Time Off
• 401K
• Opportunities for advancement
• Positive and respectful work environment where diversity is valued
• Generous employee discounts on dining, retail, amusements, and hotels
• Community volunteer opportunities
Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.
REGULATORY AND COMPLIANCE RESPONSIBILITIES
In addition to the other duties described herein, each and every employee has the following responsibilities related to compliance with laws and regulations:
• Attend required training sessions.
• Perform the duties described in compliance with local laws and regulations.
• Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
• Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the employee’s department.
• Have knowledge of the Hotel’s programs to address problem gambling.
• Consults with the appropriate individuals and maintains and effective system of written policies, procedures, and internal controls to ensure compliance with Nevada Gaming Regulations and Minimum Internal Control Standards.
• Takes the appropriate steps to investigate exceptions, fraud, and potential violations and report such instances to the appropriate levels of management.
• Reports items addressed by the “Compliance Questionnaire” as they occur to the Compliance Officer or his designate.
• Reports any acts of wrongdoing on behalf of any staff member that they have knowledge of.
Pay Range
USD $65,000.00 – USD $80,000.00 /Yr.
