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Join the dynamic team at a global CPG company in Kalamazoo as a Consumer Experience Researcher! Collaborate with cross-functional teams to enhance user-centered instructional materials for exciting product launches. Bring your 4+ years of consumer experience design to drive impactful recommendations. Elevate educational content and transform user experiences – apply now!
Summarize by CVGorilla
Our client, a global CPG company, is looking for a Consumer Experience Researcher to join their team hybrid onsite at their Kalamazoo office 40 hours per week, starting mid-June through the end of the year.The Consumer Experience Researcher will be responsible for support the creation and refinement of user-centered instructional materials for upcoming product launches in the Kitchen vertical.Consumer Experience Researcher Responsibilities:• Collaborate with the Technical Writing Team and Product teams to understand product feature and functionalities• Conduct user research and usability testing to ensure instructional materials meet user needs. This includes planning and designing research activities, moderating user sessions, analyzing findings and creating reports and presentations• Provide actionable recommendations and feedback to the team to enhance the overall experience of educational content• Act as a primary interface with the Technical Writing Team ensuring the optimization of instructional materialsConsumer Experience Researcher Requirements:• 4+ year of experience in experience design/research, particularly within consumer products (not looking for a digital UX researcher)• Ability to conduct an entire usability study in-person or remotely: moderate, take notes, plan, and design the research activities• Experience particularly in instructional material creationCreative Circle’s Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.Submit resume (and samples if applicable) to: Lauren.Calabrese@jobalert.creativecircle.comCreative Circle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you’ll be interviewing with) or a member of our Human Resources team to make arrangements.
