Log In
Sign Up
Join our dynamic team at West Coast Escrow as a Branch Manager, leading with integrity and driving revenue growth. With a focus on customer care and problem resolution, you’ll collaborate with senior leadership to ensure operational excellence. Elevate your career with us at the forefront of the real estate industry. Apply now!
Summarize by CVGorilla
Job DescriptionBranch Manager…We are seeking a highly motivated, high integrity Branch Manager with at least 3 years of management experience.• This includes handling incoming escrows from beginning to end and everything in between; managing and coaching the staff; recruiting to grow the branch and/or operation overall; be responsible for all levels of customer care and proactive problem resolution on our files and with staff.• He/She will participate in all company and customer meetings as required and keep the staff informed of new company and industry policies and procedures.• He/She would work closely with the sales representative and senior leadership to increase revenue and profits, manage expenses, increase partner capture and third party market share.• He/She is responsible for opening new escrows and maintaining client relationships to build the branch and supporting the other team players in assisting with their daily duties and responsibilities.• Additional duties include receipting in buyer’s deposits; making calls to the buyer and seller for introductions, along with the corresponding agents; introducing or giving names of her staff so that the parties know whom to contact if she is not available;• review the sales contract; order demands; process incoming mail and email; update escrow file; review Title Reports and work with title to determine methods to clear exceptions; monitor contingencies/conditions; prepare escrow instructions, estimated statements, title transfer documents and all documents necessary to clear exceptions; deliver all necessary documents to client;• keep in direct contact w/agent with weekly report as to the progress of the transaction and what is needed for a complete closing; create a system in the office to make sure each file is in status order so that each person can locate what they need efficiently;• set signing appointments for buyer and seller; personally handle signings or manage signings with outside signing services; prepare file for funding; order Hazard Insurance; balance and close file; set up and monitor recording; monitor lead assistant or other officer to always review the figures before file is completely balanced (referred to as “double audit”);• sign off on check/file ledger after file is balanced; print checks and closing statements after the audit; disburse checks to appropriate parties; communicate to parties when the file has closed and when funds will be disbursed; request title insurance via a policy write up; utilize all internal escrow support systems to create a high level of productivity and workflow in the office.• If problems arise, she/he is responsible to proactively notify the parties immediately and work with senior leadership when needed for problem resolution.Job Requirements• High School Diploma, GED or equivalent work experience required.• Certified Escrow Officer preferred.• Ability to read, analyze, and interpret the most complex documents.• Ability to respond effectively to the most sensitive inquiries or complaints.• All communication (written or verbal) must be handled with proper grammar.• Responsible for maintaining the confidentiality of related Company business.• Communicate effectively, maintain cooperation, and display professional attitude with coworkers and management.• Ability to effectively present information in one-on-one and group situations to other employees of the department.• Work Experience-Escrow Officer background. Must have 7-10 years experience in an escrow officer position.• Must be comfortable working in a fast-paced, high volume, deadline-oriented environment.About UsWest Coast Escrow is built on a tradition of excellence and guided by a spirit of integrity throughout all aspects of the closing process. As your title and closing provider, we want to assure satisfaction for everyone involved in the transaction, whether you are a buyer, seller, agent or lender. West Coast Escrow is a subsidiary of Anywhere Real Estate Inc.Anywhere Real Estate Inc. (NYSE: HOUS) is on a mission to empower everyone’s next move. Home to some of the most recognized brands in real estate Better Homes and Gardens® Real Estate , Century 21® , Coldwell Banker® , Coldwell Banker Commercial® , Corcoran® , ERA® , and Sotheby’s International Realty®The Anywhere portfolio includes franchise and brokerage operations as well as national title, settlement, and relocation companies and nationally scaled mortgage origination and underwriting joint ventures. Supporting approximately 1.5 million home transactions in 2021, Anywhere is focused on simplifying, digitizing and integrating the real estate transaction for all consumers, no matter where they may be in their home buying and selling journey. With innovative products and technology, Anywhere fuels the productivity of its approximately 196,200 independent sales agents in the US and approximately 136,400 independent sales agents in 118 other countries and territories.At Anywhere Real Estate, diversity fuels success – for our company, for our employees, and for our industry. We strive to be a top destination for diverse talent, committed to creating a culture of belonging that empowers everyone’s next move. We pursue talent – strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. We value diversity – respecting backgrounds, cultures, perspectives, and beliefs. We develop our diverse talent base – through increasing representation in executive key leadership roles with actions including mentorship programs and partnerships with real estate associations that promote diversity and inclusion. Read more about our company’s diversity, equity, and inclusion efforts in our annual Corporate Social Responsibility Report .You’ll find our commitment to diversity reflected in our achievements:• Recognized as one of the World’s Most Ethical Companies since 2011.• Anywhere has also been designated a Great Place to Work since 2019.• Recognized by Fortune as one of America’s Most Innovative Companies.• Honored by Forbes as one of the World’s Best Employers for Diversity and Top Female Friendly Companies.With a diverse employee population, we know we will succeed together and move real estate to what’s next. We hope you’ll join us
