Paralegal, Franchise Operations

▶ Who we are

Imagine working in a place where continuous improvement and innovation is celebrated and rewarded; where fast-paced, high-impact teams come together to positively drive results for one of the largest & most iconic brands in the world.

As the only rapidly growing retailer, you may know us as your friendly neighborhood store. You probably know our familiar name, have seen our pervasive logo, and have tried our highly sought-after products, such as Slurpee® and Big Bite®. “Brain Freeze” is a 7-Eleven registered trademark for our 53-year old Slurpee® and with over 77,000 stores globally (more than any other retailer or food service provider), we sell over 14 million a month.

But there’s a lot more to our story and much more left to be written. We are transforming our business, ensuring we are customer obsessed and digitally enabled to seamlessly link our brick and mortar stores with digital products and services.

At 7-Eleven the entrepreneurial spirit is in our DNA and has been ever since our inception 90+ years ago. It’s what drove us to invent the convenience industry in 1927 by envisioning how a simple ice dock could provide household staples such as milk and eggs to better serve the needs of our customers.

Today we are redefining convenience and the customer experience in big ways…we are fundamentally changing our culture and we want talented, innovative, customer obsessed, and entrepreneurial people like you to come make history with us.

▶ How we lead

At 7-Eleven we are guided by our Leadership Principles.
• Be Customer Obsessed
• Be Courageous with Your Point of View
• Challenge the Status Quo
• Act Like an Entrepreneur
• Have an “It Can Be Done” Attitude
• Do the Right Thing
• Be Accountable

Each principle has a defined set of behaviors which help guide the 7-Eleven team to Serve Customers and Support Stores.

▶ About This Opportunity

JOB SUMMARY:

The Franchise and Corporate Operations Paralegal is an integral part of 7-Eleven’s Legal group in Dallas, primarily supporting the 7-Eleven Operations Legal team as it supports franchised and corporate stores in the 7-Eleven family of convenience stores. This paralegal position will interface frequently and directly with corporate employees in the Store Support Center and the field throughout the United States as they support 7-Eleven franchise owners and corporate store managers and their stores. This paralegal position will review and draft various commonly issued notices, contracts, amendments, and other documentation to assist in-house legal counsel as they advise field employees, and it will assist field employees directly as they consult with and support franchise owners. This is a high-volume paralegal position with strong process level and business-oriented integration, and it requires frequent coordination with multiple 7-Eleven departments and divisions to assure proper responses and handling of the issues impacted by the tasks at hand. This position is expected to exercise strong, mature independent judgment and interpersonal skills, as well as the ability to prioritize tasks based on impact to the organization.

KEY DUTIES AND RESPONSIBILITIES:
• Drafts, reviews and/or redlines franchise-related contracts, amendments, notices, and similar documentation;
• Reviews and responds to certain corporate and franchised store-level legal violations issued by local, state, and federal governmental agencies;
• Consults directly with all levels of Franchise Operations personnel in reviewing requests legal documentation of store operations deficiencies and opportunities, identifying both common and creative potential solutions; and
• Interacts with various others departments throughout the organization that ultimately support store-level operations, including Asset Protection, Treasury, Compliance, and Government Affairs.

EDUCATION AND EXPERIENCE:
• EDUCATION: Bachelors/4-year-degree
• YEARS OF RELEVANT WORK EXPERIENCE: 3+ years
• YEARS OF MANAGEMENT EXPERIENCE: NA
• CERTIFICATIONS / LICENSES: Paralegal certificate strongly preferred

KNOWLEDGE AND SKILLS
• Strong written communication skills in English.
• Strong organizational skills to facilitate ever-changing workload prioritization and deadline management.
• Strong grasp of using forms to draft situation-specific contracts, amendments, notices, and similar documentation;
• Adept at, and excited about, working cooperatively, collaboratively, and with a positive attitude in the role of advancing the Company’s business objectives in a highly process-oriented environment with many stakeholders (in-house counsel, outside counsel, company operations personnel, and other internal stakeholders).